Jay is a hype-free digital marketing and customer service strategist, speaker, New York Times best-selling author of six books, and a technology investor. He founded Convince & Convert in 2008, and it is his fifth multi-million dollar venture. Jay’s tequila and suit collections are rivaled only by the number of companies he’s advised on digital marketing since 1994 (700) including 33 of the Fortune 500. In 2017, Jay was inducted into the Word-of-Mouth Marketing Hall of Fame by the Word-of-Mouth Marketing Association. And in 2018, he was enshrined in the Professional Speaking Hall of Fame, where there are just 187 living members.
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